Dashboard
56,789
Total Revenue
23,536
Total Requests
32,784
Requests Answered
14,563
Support Cost
Revenue Vs Support Cost
Total Revenue% Support Cost
Active Agent
12,765
21% Higher Than AverageTickets Per Agent
5,237
21% Higher Than AverageTotal Customers
5,435
21% Higher Than AverageTotal Conversation
15,425
21% Higher Than AverageIncoming Conversations
TodayLast Week
Customer satisfaction
Rating Record
| Total calls | Trend | Call Duration | Resolution Rate | Satisfaction Rate |
|---|---|---|---|---|
| 5,245 | Ryan MacLeod | 5min | ||
| 4,845 | Jacob Sutherland | 17min | ||
| 2,736 | James Oliver | 12min | ||
| 3,637 | Lisa Nash | 25min | ||
| 6,365 | Alan Walsh | 10min | ||
| 4,269 | Pippa Mills | 14min |